Experiences of an interprofessional follow-up program in primary care practice

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  • Beate Christin Hope Kolltveit
  • Bjørg Frøysland Oftedal
  • Sally Thorne
  • Kirsten Lomborg
  • Marit Graue
Background
An integrative cooperation of different healthcare professional is a key component for high quality health services. With an aging population and many with long-term conditions, more health tasks and follow-up care are being transferred to primary care and locally where people live. Interprofessional collaboration among providers of different professional designations will be of increasing importance to optimizing primary care capacity in years to come. There is a call for further exploration of models of interprofessional collaboration that might be applicable in Norwegian primary care. The aim of this study was to explore experiences of interprofessional collaboration between primary care physicians and nurses working in primary care by applying an intervention for people with type 2 diabetes. Specifically, this study was designed to strengthen and gain deeper insight into interprofessional collaboration between primary care physicians and nurses in primary care settings.

Methods
We applied Interpretive Description as a research strategy. The participants within this study were primary care physicians and nurses from four different primary care practices in the western and eastern parts of Norway. We used semi-structured telephone interviews for collecting the data between January and September 2021.

Results
The analysis revealed two key features of the primary care physicians and the nurses experience with interprofessional collaboration in primary care practices. The first involved managing the influence of discrepancies in their expectations of IPC and the second involved becoming aware of the competence they developed that allowed for better complementarity consultation.

Conclusions
This study indicates that interprofessional collaboration in primary care practice requires that primary care physicians and nurses clarify their expectations and, in turn, determine how flexible they can become in changing their usual primary care practices. Moreover, findings reveal that nurses and primary care physicians had discrepancies in expectations of how interprofessional collaboration should be carried out in primary care practice. However, both the nurses and primary care physicians appreciated the blending of complementary competencies and skills that facilitated a more collaborative care practice. They experienced that this interprofessional collaboration represented an essential quality improvement in the primary care services.
OriginalsprogEngelsk
Artikelnummer238
TidsskriftBMC Health Services Research
Vol/bind24
Udgave nummer1
Antal sider9
ISSN1472-6963
DOI
StatusUdgivet - 2024

Bibliografisk note

Funding Information:
The authors would like to thank the patients, user representative involved and the physicians and nurses working in general practice for their contribution. Thanks to the Norwegian Nurses Association and the Western Norway University of Applied Sciences.

Publisher Copyright:
© The Author(s) 2024.

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